Module I: Introduction to Personnel Management and Organization Development

Module Overview:

Module at a Glance

Introduction to Personnel Management for the Fire and Emergency Services

Overview of Personnel Management

Icebreaker

Module Concepts

Discussion Area

Course Project

Module Concepts

Discussion Area

Course Project

Online Resources


Course Information

Module I: Introduction to Personnel Management and Organization Development

Module II: Motivation and Productivity

Module III: Recruitment, Selection, Promotion and Human Resource Development

Module IV: Performance Management, Performance Appraisal, Corrective Action, and Discipline

Module V: Employee and Labor Relations

Module at a Glance



Module I: Introduction to Personnel Management and Organizational Development
Module Objectives:
  1. Analyze the societal influences and issues impacting personnel management.
  2. Demonstrate and evaluate how the four values serve as benchmarks for public agencies
  3. Analyze and evaluate how one's organization "measures up" to the five values associated with a positive work environment.
  4. Apply the major functions of personnel management to a program or project.
  5. Illustrate a systems approach to solving fire and emergency services personnel and organizational problems.

Module Readings Learning Activities
  • Chapter 1 and 2 of Edwards, Steven. Fire Service Personnel Management. Second Edition. Upper Saddle River: Pearson, 2005.

  • Andrews, R.C. et al. ''Human Resources Program Management For the Fire Service—An Idea Whose Time Has Come.'" Chief Fire Executive, 4, April-June 1989, pp 25-35 reprinted with permission from Chief Fire Executive and R. Andrews, et. al
    Human Resource Management for the Fire Service by Andrews et al.pdf

  • W.M. Kramer. "Systems Approach.'' Advanced Fire Administration Course Guide. Emmitsburg: National Fire Academy Open Learning Fire Service Program, 1979.
    The Systems Approach.pdf

  • All Online Reading Assignments

  1. Read all course syllabus documents and all documents in this module.
  2. Participate in the icebreaker discussion.
  3. Participate in the discussions.
  4. Complete the written assignments.





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